Payment Policy

At Camille Essentials, we aim to provide a secure, smooth, and reliable checkout experience. This Payment Policy explains which payment methods we accept, how payments are processed, and how refunds are handled.

By placing an order on www.camilleessentials.com, you agree to the terms outlined below.

1. Accepted Payment Methods

We currently accept the following payment methods:

• Credit Card

• Apple Pay

• Shop Pay

• Google Pay

Please note that payment availability may vary depending on your location, device, browser, and eligibility for certain accelerated checkout methods.

2. Secure Payment Processing

All payments made on www.camilleessentials.com are processed through a secure, encrypted checkout environment designed to protect your payment information.

We take appropriate steps to help ensure that your payment details are handled safely during the checkout process. Camille Essentials does not directly store full sensitive payment card details on its own servers.

3. Payment Authorization

When you place an order, your payment must be successfully authorized and completed before the order can be processed and prepared for shipment.

If a payment is declined, interrupted, flagged for review, or cannot be completed successfully, the order may not be confirmed or fulfilled.

Customers are responsible for ensuring that:

• the selected payment method is valid and active;

• sufficient funds or credit are available;

• the billing information entered is accurate and complete.

4. Order Processing After Payment

Orders are only processed once payment has been successfully received and confirmed.

After successful payment, you will receive an order confirmation email. If you do not receive confirmation, please check your spam or junk folder first, or contact us at info@camilleessentials.com.

5. Pricing and Currency

All prices shown on our website are displayed in the currency presented at checkout, unless stated otherwise.

The final amount charged will be the amount shown at the moment of payment, including any applicable shipping fees or other clearly disclosed charges.

Depending on your bank or payment provider, additional exchange rate differences, authorization holds, or transaction fees may apply. These are outside the control of Camille Essentials.

6. Refunds

If you are entitled to a refund, for example following an approved return or order cancellation, the refund will be issued to the original payment method used for the purchase.

Refunds are typically processed within 14 days after the returned item has been received and approved, or where otherwise applicable under our Return Policy.

Please note:

• it may take additional time for your bank or payment provider to reflect the refund in your account;

• refunds can only be sent back to the original payment method used at checkout;

• if a payment method is no longer available, additional verification may be required before a solution can be reviewed.

7. Fraud Prevention and Verification

To protect our customers and our business, Camille Essentials reserves the right to review transactions and, where necessary, refuse or cancel orders that appear suspicious, unauthorized, fraudulent, or in violation of our Terms & Conditions.

In some cases, we may request additional verification before processing an order.

8. Payment Issues

If you experience any issues during checkout or believe a payment has been processed incorrectly, please contact us as soon as possible so we can assist you.

9. Contact Information

If you have any questions regarding payments, billing, or refunds, please contact us:

Camille Essentials
Website: www.camilleessentials.com
Email: info@camilleessentials.com